January 2009 – December 2016

CCU Secretary 2013-2016

QUALIFICATIONS:

More than twenty-five years of successful experience as a business professsional, including substantial experience in both the private and public sector.

PROFESSIONAL HIGHLIGHTS:

• 2003-2006 Finance Officer, Archdiocese of Agana
• 2001-2003 Business Consultant
• 1995-2001 Director, Dept. of Revenue & Taxation, Govt. Guam
• 1984-1995 President, Duenas Inc. / J.D. Investments Inc.
• 1983-1984 President, Guam Housing Corporation, Govt. Guam

EDUCATION:

• 1971 – B.A. Business Managment, Chaminade University of Honolulu, Honlulu, Hawaii
• 1967 – Diploma, Fr. Duenas Memorial High School, Tai, Guam

COMMUNITY SERVICE:

• 2009-2012 CCU Treasurer
• 1998-2000 Vice-Chairman, Chairman, Guam Election Commission
• 1985-1994 Chairman, Public Utilities Commission
• 1979-1981 Chairman, Board of Directors, American Red Cross
• 1978-1982 Vice-Chair, Board of Trustees, Guam Community College
• Past President, Rotary Club of Guam

With over 25 years of experience in the private and public sectors, specializing in health insurance and business management. He now works as a consultant for healthcare and business related projects. He was formerly the CFO for GRMC, Guam’s newest private hospital as CFO. He served as Plan Administrator for StayWell Health Plan and President/CEO of Island Home Insurance Company.

Following the legacy of his late father, Senator Frank Santos, Francis also served 3 terms as a Senator. Recent appointments include serving as Chairman, Guam Education Policy Board.

Currently involved in business ventures which include Guam’s second public charter school, iLearn Academy Charter School serving as Chairman of the Board and member/director of Global Health Systems which specializes in wound care and hyperbaric medicine.

Francis holds a Master of Business Administration in Health Care Administration from Loma Linda University. He has a Bachelor of Science Degree in Business Management from Seattle University. Francis is a graduate of Father Duenas Memorial School, Class of 1975

WORK EXPERIENCE

Executive Vice President

July 2007 – present

Pacific Unlimited Inc. | Barrigada, Guam

• DOD and DLA Prime Vendor of Subsistence, Supply Chain Management, Logistics, Transportation, Heavy Equipment Sales, Maintenance and Repair
• Responsible for the strategic planning, business development, and execution of all operational requirements.
• Manage and direct departmental staff to meet operational initiatives and KPIs in all functional areas.
• Manage the Profit and Loss statements and all financials to properly control expenditures and plan for capitalization and human resource needs for future growth that is in line with strategic road map.  
• Report directly to the President to ensure proper capitalization planning, financing, and debt service to achieve the correct balance of risk and measured growth.  
• Responsible for continuous business process improvement to achieve higher productivity and efficiencies.

Senator

January 2012 – December 2014

32nd Guam Legislature | Hagatna, Guam

• Government Sector
• Responsible for all legislative duties including drafting and introduction of bills and resolutions and considers legislation proposed by other members of the legislature.
• Chair and participates in legislative committees and oversight hearings.
• Examines and discusses bills and votes on legislation.
• Review and vote on Governor appointments to certain positions, including members of the Cabinet, justices of the Guam Judiciary.
• Other duties include obligations to check and balance other parts of the government.

Six Sigma Project Manager

June 2005 – June 2007

Toshiba America Information Systems | Irvine, CA

• Computer Hardware
• Project Manager in Logistics Department of Toshiba America Information Systems utilizing Six Sigma training to improve processes, drive efficiencies, and control cost.
• Responsible for all Logistics related Six Sigma projects.
  
• Completed 5 projects with a total annual savings of over $5 million dollars.
  
• Was recognized and awarded highest level of achievement by Toshiba Japan for Six Sigma related projects.
  
• Served as consultant, team lead, and team member on several Toshiba Six Sigma projects outside Logistics Department. Responsible for analyzing data and determining opportunities for process improvement and utilizing quality improvement methodologies to improve processes, decrease variation, and improve quality.
  
• Responsible for the management of all overseas shipments of Toshiba Laptops and PDAs from Asia for distribution throughout North America more than one million units per year.
  
• Analyze and manage all costs associated with transportation expenses more than $25 million dollars per year.
  
• Negotiate, award, and manage contracts associated with freight vendors.
  
• Responsible for negotiating contract rates in both fixed price and cost-plus models.
  
• Directly responsible for the management of the Overseas Direct Shipment Operation and its staff.
  
• Responsible for managing vendor relationships and performance metrics by analyzing and managing trends and communicating with vendors via daily phone calls, weekly conference calls, and bi-monthly meetings.
  
• Directly responsible for the management of the support staff contractually provided by all freight vendors.
  
• Assists Supply Chain department to develop Supply Plan with a 3 month running forecast with 90% accuracy in order to secure required airlift.
  
• Monitor factory build schedules to ensure the timely execution of the negotiated five day turn around time.
  
• Develop and analyze metrics and trends of Toshiba delivery performance in relation to end customer Vendor Performance Metric programs.
  
• Represent Corporate Logistics department at all customer VPM conference calls for customers such as Best Buy, Circuit City, and Comp USA.
  
• Analyze trends associated with costs per unit that drive decision to lower transportation costs.
  
• Six Sigma Black Belt Certified.

Staff Transportation Analyst

December 2002 – May 2005

Toshiba America Information Systems | Irvine, CA

• Computer Hardware
• Staff Analyst in Logistics Department of Toshiba America Information Systems managing the Direct Ship program of over 1 million laptop and PDA units annually.
• Responsible for the management of all overseas shipments of Toshiba Laptops and PDAs from Asia for distribution throughout North America in excess of one million units per year.
• Analyze and manage all costs associated with transportation expenses in excess of $25 million dollars per year.
• Negotiate, award, and manage contracts associated with freight vendors.
• Responsible for negotiating contract rates in both fixed price and cost-plus models.
• Directly responsible for the management of the Overseas Direct Shipment Operation and its staff.
• Responsible for managing vendor relationships and performance metrics by analyzing and managing trends and communicating with vendors via daily phone calls, weekly conference calls, and bi-monthly meetings.
• Directly responsible for the management of the support staff contractually provided by all freight vendors.
• Assists Supply Chain department to develop Supply Plan with a 3 month running forecast with 90% accuracy in order to secure required airlift.
• Monitor factory build schedules to ensure the timely execution of the negotiated five day turn around time.
• Monitor and ensure timely shipment of all finished goods.
• Monitor, track and manage all finished goods shipments from origin to delivery destination with shipments in excess of one million laptops and PDAs per year.
• Develop and analyze metrics and trends of carrier delivery performance from on-time uplift performance through the entire distribution channel to on-time delivery.
• Develop and analyze metrics and trends of Toshiba delivery performance in relation to end customer Vendor Performance Metric programs.
• Represent Corporate Logistics department at all customer VPM conference calls for customers such as Best Buy, Circuit City, and Comp USA.
• Analyze trends associated with costs per unit that drive decision to lower transportation costs.
• Analyze, manage, and ensure all invoices are accurate, approved, and paid timely.
• Analyze and manage Over, Short, and Damaged data to ensure claim process is followed to protect shipments with a retail value of 100 million per year.
• Responsible for reporting monthly performance metrics directly to VP of Corporate Logistics and Corporate Transportation Manager.

Pick-Up & Delivery Manager

May 1998 – December 2002

FedEx Ground | San Diego

• Logistics
• Manage Pick-up & Delivery Contractors ensuring 100% coverage of all 72 contracted routes.
• Manage Pick-up & Delivery Department consisting of 8 supervisors, 90 drivers, and 40 package handlers.
• Manage daily logistics of delivering 18,000 inbound packages to residential and business locations.
• Manage daily logistics of picking up 20,000 outbound packages.
• Responsible for controlling cost related to pick up and delivery operation: $5,400,000 per year.
• Responsible for analysis of per package cost, trends, and claims.
• Responsible for analysis of overnight and total on-time service for both outbound and inbound packages as well identifying opportunity lanes for improvement.
• Conduct daily contractor performance evaluations.
• Ensure contract compliance and identify contract breach.
• Manage contractor and driver customer service.
• Ensure DOT compliance, safety requirements, and fleet maintenance requirements are met.
  
• Manage route development and engineering.
• Work directly with customer service supervisors to ensure product quality and customer satisfaction.
• Implemented 3 independent contracts reducing cartage cost by $30,000 per year.
• Earned 8 performance awards

Pick-Up & Delivery Coordinator

April 1996 – May 1998

FedEx Ground | Honolulu, HI

• Logistics
• Managed the daily logistics of delivering 1500 inbound packages and picking-up 500 outbound packages.
• Managed inbound and outbound sorts, ensuring the proper routing of all packages.
• Managed outbound package compliance to ensure reduced damage and customs compliance for packages destined to Canada and Puerto Rico.
• Managed 9 independent RPS contractors and 15 package handlers.
• Conducted daily contractor performance evaluations
• Monitored contract performance of airline vendors
• Worked directly with shippers to ensure customer satisfaction.
• Reduced annual fuel cost 30% by negotiating bulk purchase contract.
• Earned 8 performance awards.

Assistant Operation Supervisor/Procurement

May 1993 – May 1996

Pacific Unlimited | Tamuning, Guam

• Logistics
• Full-time summer and winter positions. Part-time position while attending college.
• Supervised warehouse employees.
• Managed vehicle maintenance records.
• Managed daily warehouse operation.
• Sourced and purchased heavy equipment for resale in Guam.
• Coordinated logistics of pick-up and delivery to end users.

EDUCATION

Certification, 6/2005 – 3/2007

Toshiba Six Sigma Black Belt | Irvine, CA

• Awarded Toshiba PC Company Six Sigma Project award for innovation one for Fiscal Year 2007. One of only six individuals to receive world wide.

Certification, 4/2003 – 6/2005

Toshiba Six Sigma Green Belt | Irvine, CA

• Certified Project Leader (Green Belt) in Six Sigma methodology in both DMAIC and DFACE applications
• Bachelor’s Degree, 09/1991 – 12/1996

University of San Diego | San Diego, CA

• B.A., Business Administration in Business Economics
• B.A., Minor, Political Science
• Graduated Cum Laude.
• Omicron Delta Epsilon Economics Honor Society
• Order of Omega Greek Honor Society

SKILLS

Boards and Commissions

Board of Trustees Guam Memorial Hospital: 2010-2012

Consolidated Commission on Utilities: 2019-2022

• Vice President/General Manager. Guam Dry Cleaners
• Director, Oka Pacific, Inc. (Equipment Distributor)
• Director, Our Lady of Peace Memorial Park
• Shareholder, Guahan Waste Control
• Chairman, Consolidated Commission on Utilities (CCU) (2003-2014)
  Oversees Guam’s power and water utilities
• Senator, 25th Guam Legislature (1999-2000). Chairman, Committee on Health
• Former Board member: Guam Chamber of Commerce, Guam Visitors Bureau, Guam Hotel & Restaurant Association, Guam Memorial Hospital
• Education: Father Duenas High School
• B.A (History) Stanford University
• Masters (Urban Planning) Harvard University

Mr. Sanchez is the former Chairman of Guam’s Consolidated Commission on Utilities (CCU), an elected board that oversees the operations of the Guam Power Authority (GPA) and the Guam Waterworks Authority (GWA). He has been elected four times and served as commission Chairman from 2003 to 20014.

He also is a long time Guam businessman involved in a number of businesses that provide services such as laundries, waste management, finance, real estate, consulting and equipment sales.

Mr. Sanchez also served as a Senator in the Guam Legislature and was an unsuccessful candidate for Lt. Governor. He has served in numerous government and civic boards including the Guam Chamber of Commerce, Guam Visitors Bureau, Guam Hotel & Restaurant Association, Guam Memorial Hospital, American Cancer and American Red Cross.

He has a Masters Degree in Planning from Harvard University and a BA in History from Stanford University.

Professional Experience:

• Served as Deputy Executive Manager of A. B. Won Pat International Airport Authority, Guam (GIAA) since 01-13-2011. Retired 01-06-2019 from GIAA after eight years of service.
• Employed at the University of Guam for 18 years (1992-2011) and served in several capacities—Director of Alumni Relations, Director of Development/Alumni Affairs, under Office of University & Community Engagement as Director of Alumni Relations & Acting Vice President, and under Office of Planning, Development & Endowment as Acting Vice President and Assistant to the VP.
• For over 20 years and prior to Government of Guam service, extensive private business experience was gained at Pedro’s, a family-owned business composed of a retail store, meat wholesaler, ice plant, and building rental. Positions held were General Manager, Marketing Manager, Wholesale Manager, and Building Manager (Pedro’s Plaza).
• Other employment was at International Business College as a part-time Instructor from 1978 to 1980, and at Pan American Airways as Operations Representative in the 60’s and 70’s.

Military Service:

Military career began in 1967 in the United States Air Force on active duty for four years and two years with the United States Air Force Reserve. Enlisted in the United States Army Reserve in 1978 and retired as Master Sergeant in 2006.

United States Army Reserve (08-1978 to 08-06-2006)

• Master Sergeant, E-8, Retired, 1986th Reinforcement Training Unit (RTU), GU
• Inspector General, Individual Mobilization Augmentation, 9th Corps, Camp Zama, Japan
• First Sergeant, E-7, 1986th Reinforcement Training Unit (RTU), GU
• Equipment Engineer Supervisor, E-7, 411th Engineer Battalion, Company D, GU; Itschner Award, Washington, DC, 1983, Most Outstanding Maintenance Company Worldwide, Army Commendation Medal

United States Air Force Reserve (09-1971 to 09-1973)

• Sergeant, E-4, Andersen Air Force Base, GU

United States Air Force (09-1967 to 09-1971)

• Sergeant E-4, Active Duty, Tyndall Air Force Base, FL; Don Mung Air Force Base, Thailand; England Air Force Base, LA; Air Force Commendation Medal

Education:

University of Guam, College of Business & Public Administration, Mangilao, GU

• Master of Public Administration (MPA), 1998

Public Administration & Legal Studies (PALS) Department Honors List

• Bachelor of Business Administration (BBA), Management, 1978

Heald College of Business, San Francisco, CA, 1972

• Business Courses

Father Duenas Memorial School, Mangilao (Tai), GU, 1965

• Diploma

Volunteer/Public Service:

Current and past experience in community involvement represents interest in the financial, educational, religious, and public utility sectors.

• Currently serve as Vice Chairman on the Board of Directors for the Coast360 Federal Credit Union (formerly Government of Guam Employees Federal Credit Union). Held Board leadership positions of Chairman, Vice Chairman, and Secretary at various periods from 2003-2007 and 2008-present.
• Actively involved in service to St. Jude Thaddeus Catholic Church as President of the Parish Council, member of the Finance Council, and 4th Degree member of the Knights of Columbus, St. Jude Council.
• Former Vice President of the Alumni Association and President of the Parent Advisory Board for Father Duenas Memorial School.
• Former Vice President and member of the Consultative Board for Bishop Baumgartner Memorial School for 6 years.
• Served on the Guam Telephone Authority Board of Directors as Chairman (8 years) and Treasurer (5 years) while it was an agency under the Government of Guam.